General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- Ursachi Family Group SRL needs to perform a contract with you
- You have given Ursachi Family Group SRL permission to do so
- Processing your personal information is in Ursachi Family Group SRL legitimate interests
- Ursachi Family Group SRL needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
https://lavinci.eu follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, https://lavinci.euuses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
DoubleClick DART Cookie
Note that https://lavinci.eu/ has no access to or control over these cookies that are used by third-party advertisers.
Third Part Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
https://lavinci.eu/ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Claims & Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
To return an item, firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:
Company Name:URSACHI FAMILY GROUP SRL
Name of recipient: Isklad 190232/09
RMA Number…# (that you receive from the email)
Street Address: Stará Vajnorská 11
City, State, Zip: Slovakia, Bratislava 83104
Contact Number:+421 948 799 408
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: Info@https://lavinci.eu/
Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Orders are usually shipped within 7-16 working days. Once your order has been shipped, you’ll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within 4 days due to stock issues, lack of order information, billing delays, order verification process, custom products.
Please note that orders might get delayed for the following reasons:
– Billing and shipping addresses are not the same.
– High season
– Order is pending a credit approval and verification.
– A product is currently out of stock.
– An order which requires customization.
– An order is shipped to remote country.
– Order security verification